Privacy policy

What we collect

• Account details from Google or Apple sign-in: your name, email, and profile photo.
• The role you pick (traveler, host, or both) and anything you add to your profile, such as a short bio.
• Trip requests you post: destination, dates, guests, budget, amenities, and notes.
• Offers hosts send, including the property, price, and message.
• If you buy a membership, Stripe’s customer id and whether the subscription is active. We do not store your card number.
• Basic site analytics (Google Analytics) such as which pages are visited.

What other people can see

Open trip requests are public so hosts can respond. On public pages we show a shortened name (for example “Sarah M.”), not your email. A host who is signed in can see the name on the request they are offering on. Email addresses are exchanged only after a traveler accepts an offer, so the two of you can finish the booking yourselves.

Sample requests labeled “Example request” are made up. They are not real people.

Payments

The rent, cleaning fee, and tax for a stay are paid on the host’s own site or on Airbnb, VRBO, or Booking.com. StayFairly does not take that money and does not charge a commission on it.

The only payment we process is an optional membership, such as Verified Traveler. That charge is handled by Stripe. You can cancel it from your Stripe customer portal. Canceling stops future membership charges. It does not cancel a stay you booked with a host.

How long we keep it

We keep your account and your requests so you can come back to them. Past requests and past deals stay visible on the site, with a clear label, so people can see the kind of trip and the kind of discount that showed up. You can ask us to delete your account.

Who we share it with

We use Supabase to store data, Stripe for memberships, Resend to send email about offers, and Google Analytics to see which pages are used. We don’t sell your information.

Questions

Email hello@stayfairly.com or use the contact form.