Terms of use

What StayFairly is

StayFairly is a place where travelers post a trip and hosts send offers. We are not a party to the rental. We do not own the homes, we do not hold the deposit, and we do not process the payment for the stay. When a traveler accepts an offer, they book on the host’s Airbnb, VRBO, Booking.com, or agency website and pay that site under its own rules.

Memberships

Posting a request and browsing are free, within the limits shown on the pricing page. An optional paid membership (Verified Traveler, and any host membership we offer later) is billed by Stripe. The price and what it unlocks are listed on the pricing page before you pay. You can cancel a membership anytime. It stays active through the end of the period you already paid for.

A membership fee is not a booking fee. We never add a commission onto the rent.

Your posts

• Post trips you actually intend to take, with a real budget.
• Hosts should offer homes they are allowed to rent, at a price they will honor.
• Don’t post someone else’s listing, a fake request, or anything illegal.
• Example requests are labeled. They are not real travelers and you can’t send them an offer.
• A request stops taking offers when it expires, is cancelled, or a traveler accepts an offer. You can still read it.
• A past deal stays on the site so people can see the kind of discount that was offered. You can’t book it.

Accounts

You sign in with Google or Apple. You’re responsible for the activity on your account. We can close an account that breaks these terms or that we believe is harming other people on the site.

If something goes wrong on the trip

The rental agreement is between the traveler and the host (or their agency), on whatever site the booking is completed. Problems with the house, the refund, or the dates are handled there. StayFairly can help you get back in touch, but we don’t guarantee a stay and we don’t insure it.

The site itself

We work to keep StayFairly available and accurate, and we don’t promise it will be perfect or always online. To the extent the law allows, StayFairly isn’t liable for a host’s offer, a traveler’s request, or a stay booked somewhere else.

Changes

If we change these terms, we’ll update the date at the top. Continuing to use the site after that means you accept the new version.

Contact

Questions about these terms: hello@stayfairly.com or the contact page. The privacy policy explains what we store.